Passenger experience
At the heart of our commitment to ensure the punctuality of your flights and the satisfaction of your customers.
Ladybird Ground Services
Ladybird
The key words for Ladybird piloting are:
to serve passenger experience and flight punctuality,
to ensure hygiene and the reduction of allergens, full compliance with aeronautical constraints and a reduced ecological footprint,
with quality, safety and security as lead-up course on their compass.
Strict compliance with regulations, taking into account essential security and safety requirements,
Standardization of practices, in order to guarantee a consistent the level of quality,
Definition of risk prevention plans, in order to anticipate hazards and possible incidents,
Staff recurrent training, to ensure operations according to standardized practices,
Motivation and responsiveness of the teams, focused on safety, quality and punctuality respect,
Development and implementation of our environmental policy and the one of our customers, through innovative products used in an appropriate way,
Monitoring of the execution in the field, to ensure process control and feedback based on a just culture.



Ladybird
At the heart of our commitment to ensure the punctuality of your flights and the satisfaction of your customers.
Controlled service quality, delivered in strict compliance with the allocated intervention times.
Everyone's safety guides our methods, our training and every operation we carry out.
For you, e are available day and night, 7 days a week on CDG airport.
Our supervisors are responsive, our teams are flexible, our ERP is agile, we are able to meet all your requests.
Top quality at fair price: optimization of our resources is an essential goal to guarantee the competitiveness of our quality.
Training, career paths, listening and recognition: our agents are the first ambassadors of the service quality we deliver to our customers.
Suitable products, waterless polishing and optimized resources help reduce the impact of our activities.